Sometimes you can take complete control of what’s going on. Other times you may only be able to have a slight, barely perceptible influence. Still other times the only thing you may be able to do is to change your own thinking about the situation. Yet even that can end up being a significant positive step.
Being helpful is infinitely better than being helpless. And being genuinely helpful is an option that is always open to you.
Throw up your hands in despair or frustration if you wish, but don’t expect it to get you anywhere. The more effective choice is to know, without a doubt, that there is something you can do, and to then get busy with it. Life is best when lived not by chance, but by choice.